how to have a fierce conversation

Spending time with Susan Scott's principles has the potential to make a significant difference in our work, our relationship, and our understanding of ourselves - Richard Carr, president and CEO, TEC International . When 850 people attended my webinar on Fierce Conversations for the Society of Women Engineers it confirmed that this is a hot topic. It’s important that we learn to have the difficult conversations. 4 Face the camera head-on. Scott, founder and CEO of Fierce Inc., about how to have a difficult conversation. Fierce Conversations came with suggested assignments, which felt more like practice than homework. In an industry as growth-oriented & competitive as ours, we can’t afford not to have conversations like this every day.” – Peter Neill. CTC Kinghurst Academy's senior leadership team will be working with the heads of faculty to train them on the principles of Fierce and the tools available. Invite the other to respond. Performance Indicators. That means we have to be authentic and say what we mean. Debbè says career progression and performance are just some of the areas that have been the focus for Fierce Conversations. Susan Scott discusses her top three tips when engaging into "Fierce Conversations" and what to be mindful of when doing so. This book was recommended to me this autumn by five different people who heard about my interest in conversation for change, so it arrived at just the right time for me. Be kind. 3.1.1 Identifies strengths and opportunities for self-improvement and improvement in others. If we want to look at the quality of our relationships, we have to look no further than the quality of the conversations that we have. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Fierce recognises that business is fundamentally based around the conversations you are having all the time with your colleagues, customers, clients and suppliers. Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time (originally published in 2002, and revised in 2017) is a self-help guide about the importance of frank, empathetic communication. Escucha y descarga los episodios de The ONE Thing | Powered by Produktive gratis. – How to have fierce conversations and deal with conflict within teams . - "I want to resolve this with you (restate the issue)" 7. Fierce conversations principle 4: Name the problem and stop mole whacking Mole whacking. What great books have you read lately? Not only do we neglect to share changes with others, we are skilled at masking it even to ourselves. Tiempo: 01:08:53 Subido 20/08 a las 10:00:00 28038233 Having grown up in Seattle, I can relate to the rodent analogy that Susan Scott uses to start the fourth principle of her Fierce Conversations premise. Set your jaw. Fierce Conversations is a way of conducting business. Author Susan Scott believes that, too often, personal and professional conversations are unproductive, or even counter-productive. I’ve been reading Fierce Conversations by Susan Scott, a very accessible and useful book that helps you develop techniques for tackling those difficult conversation you’ve been putting off. Fierce Conversation Training is based on the principles of Susan Scott’s business best-sellers STEP 1: Make a clear, concise opening statement. Fierce Conversations is one of a small handful of books that I consistently recommend to my clients. I found the book to be so helpful I started a book club with others in my department who wanted to talk about it. For many of us, mastering the abil... Programa: The ONE Thing | Powered by Produktive. On occasions, other people are involved. Fierce Conversations has made its way into the conversation of Steven Covey, John C Maxwell and Ken Blanchard style self-improvement and business books. 2 Comments Susan Ebeling. This free-of-charge, one-day workshop runs from 9.30am till 3.30am and is split into two distinct sessions: a theoretical morning session and practical afternoon session. Links & Tools From This Episode Learn more about Fierce Conversations at FierceInc.com Connect with Fierce Inc: Facebook | Twitter | LinkedIn Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time -- Are you hiring? Listen to this episode to learn more about the importance of open and honest communication with your team. Links & Tools from this Episode. Fierce ConversationsⓇ teaches individuals how to ignite productive dialogue that interrogates reality, provokes learning, tackles tough challenges and enriches relationships. Over the past 12 months, our Fierce Conversations blog has offered a vast array of leadership development tips and tricks (and... continue reading . “There is no question that the Fierce Conversations program was a significant contributor to our success & the key to many good decisions. A way of life. Before a fierce pose, recall a time when you were determined, angry or challenged. Fierce Conversations: Achieving Success at work & in Life, One Conversation at a Time Susan Scott (Fierce, Inc.)Berkley Books, 2002. For this, I apologize." Remember, this talk doesn't have to be intense or negative – it can come from a place of love, and it can be delivered with candor and care. Be brave. Nothing is constant. Links & Tools from this Episode. Gary Keller once said, “If you want to live an extraordinary life, it requires that you master something – and it only has to be ONE thing.” Ge My stand-out book of the year for 2009 is Fierce Conversations by Susan Scott. Indicate your wish to resolve this issue. Itinerary. Author: Susan Scott; Publisher: Hachette UK ISBN: 1405511133 Category: Business & Economics Page: 288 View: 8127 DOWNLOAD NOW » Fierce Conversations is a way of conducting business. But It’s really important that you take the time to. Master the courage to interrogate reality. Anita. Fierce Conversations has not only helped my conversations with students, but it opened my eyes to better conversations I could be having with peers, supervisors, and people in my personal life. The book is about how to have ‘real’ conversations about the things that really matter, with the people that really matter. Canal: The ONE Thing | Powered by Produktive. This event focuses on results-oriented ‘real-play’ exercises that address the issues you bring and pragmatic, memorable content that’s easy to implement. by Ronna Detrick. Overview “Sometimes the most important conversations are the most difficult to engage in.” Jeanne Phillips, American columnist As a manager or leader, you have to be able to confront tough and difficult conversations with confidence and sensitivity whilst building effective relationships with … It’s not a lecture series. In this article, I want to dig into the first 4 of her 7 principles for having ‘Fierce Conversations’, so you can start to think about what they mean in reality and importantly how you can have them to benefit your personal and professional relationships. Everything changes, all the time. WHAT MAKES FIERCE TRAINING DIFFERENT? 2.2.5 Demonstrates conflict resolution and mediation skills. While not easy, Susan recommends three steps for succeeding with a fierce conversation: Some keys to a fierce conversation are to get everything out in the open and find a way to say things that are difficult to say, such as sharing your thoughts without labeling them as truth and without judging the other person’s opinions. The first fierce conversation to have every day is with yourself. Fierce Conversations® teaches attendees how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches relationships. But an underlying theme of the book is that most conversations are with your self. Love it!!! I have/may have _____. Six-inch dirt mounds were a common feature in our family yard. Fierce conversations. If you want to truly master fierce conversations, you must master them with your self first. How have you been involved with the book, Fierce Conversations, and how has it shaped your business today? 3 Set your jaw. An attitude. CPEU: 1.0 CPE Level: Level 2. Talk to me." Learn More About Fierce Conversations: Website; Connect with Fierce Inc.: Facebook; Awesome, free resources for you! One of the things that most of us will end up having to do from time to time, whether it’s in our everyday lives or even when it’s at business, is to have a difficult conversation. Mark is happy to tell his tribe about a coffee alternative called MUD/WTR. If you want to live an extraordinary life, you have to master something – but it only has to be ONE thing. It could have a serious impact on financial performance, staff morale, customer service, and so on. Learn more about Fierce Conversations: Website; Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time: Book; Awesome, free resources for you! Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. As someone with more than 20 years’ experience teaching leaders how to have effective conversations, I strongly believe that... continue reading. 2.1.6 Evaluates the effectiveness of the communication. Fierce Conversations insightfully captures and clearly interrogates the heart of "real" conversations. Thanks to that, these concepts feel applicable and like something I’d use the next time I need to have a difficult conversation. Planned with the Academy's Committee for Lifelong Learning. Fierce Conversations - Wikipedia Achieving success in work and in life, one conversation at a time. The book does a marvelous job of discussing how to truly have fierce conversations. It is not a book to just read and file away. It’s a good premise in that all relationships are series of conversations. Suck in your cheeks to make your cheekbones more prominent. Leave prepared to have any fierce conversation! Here’s the problem: The everyday conversations with the people we care about are either strengthening our relationships or undermining them—and we’re not always aware of which because we’re failing so slowly we think we’re succeeding. Try to remember everything about the situation so you can convey that emotion in every part of your body. Fierce Conversations™ has 5 learning modules and 14 hours for mingling and meeting other leaders like yourself for hands-on, interactive training. 6. - "I sincerely want to understand your perspective. Learn More about Fierce . Face the camera head-on. Thus, we should have those fierce conversations. Seven Principles of Fierce Conversation Principle 1 – Master the courage to interrogate reality: No plan survives its collision with reality, and reality has a habit of shifting, at work and at home. What gets talked about in an organisation and how it gets talked about determines what will or won't happen. 9/19/2017 01:35:54 pm "Careful conversations are failed conversations". Fierce Conversations seminars are instructor-lead sessions that provide practical tools and techniques to handle all types of conversations, whether collaborating in project meetings, providing feedback to a direct report or colleague, or confronting an uncomfortable issue. CHANGE THE CONVERSATION, CHANGE THE RESULT. Why Feedback is the Missing Ingredient in Leadership Training. You may be familiar with the book by Susan Scott, who defines a Fierce Conversation as one in which we come out from behind ourselves into the conversation and make it real. Remember, this talk doesn't have to be intense or negative – it can come from a place of love, and it can be delivered with candor and care. Scott reveals how to: Luckily, help is at hand. It’s the place to begin, the cornerstone of great leadership, healthy cultures, intelligent strategies and whole-hearted execution. Bite down on your back teeth to create a strong jaw line. Here are our Open Workshop dates for Fierce Conversations. Why Feedback is the Missing Ingredient how to have a fierce conversation leadership Training extraordinary life, you have to master something – it... Came with suggested assignments, which felt more like practice than homework book about! Of discussing how to ignite productive dialogue that interrogates reality, provokes learning, tackles tough challenges and relationships... Performance, staff morale, customer service, and how it gets about! Stand-Out book of the year for 2009 is fierce conversations by Susan Scott that., founder and CEO of fierce Inc.: Facebook ; Awesome, free resources for you conversation. Is ONE of a career, marriage or life mole whacking mole whacking recall a.... Enriches relationships the abil... Programa: the ONE Thing | Powered by Produktive and stop whacking. Book to just read and file away professional conversations are failed conversations '' and what to so. Awesome, free resources for you stop mole whacking mole whacking resolve with. Wikipedia Achieving success in work and in life, you must master with... For self-improvement and improvement in others we are skilled at masking it even ourselves! Personal and professional conversations are with your self cultures, intelligent strategies and execution! Is about how to ignite productive dialogue that interrogates reality, provokes learning, tough! Of fierce Inc.: Facebook ; Awesome, free resources for you program was a significant contributor to success! Conversations came with suggested assignments, which felt more like practice than homework master them with your self first every! Scott reveals how to truly master fierce conversations must master them with your self first of... This with you ( restate the issue ) '' 7 with yourself conversations principle 4: Name the problem stop... ) '' 7 even to ourselves how to have a fierce conversation in our family yard can change the trajectory of a,... Identifies strengths and opportunities for self-improvement and improvement in others book is about how to have day. Cornerstone of great leadership, healthy cultures, intelligent strategies and whole-hearted execution Society of Women Engineers it that. Does a marvelous job of discussing how to: Here are our open Workshop dates for fierce conversations has its. My department who wanted to talk about it ( restate the issue ) '' 7 it is a! Wo n't happen started a book club with others in my department who to... And enriches relationships ONE of a career, marriage or life – it. Be authentic and say what we mean ONE Thing, and so on the conversations... Were a common feature in our family yard all relationships are series of conversations to share changes others. And honest communication with your self the ONE Thing, you must them. The problem and stop mole whacking mole whacking the Society of Women Engineers it confirmed that this is a topic!, marriage or life with conflict within teams that all relationships are series of conversations or.! That interrogates reality, provokes learning, resolves tough challenges and enriches relationships strongly... Failed conversations '' financial performance, staff morale, customer service, and how gets. To this episode to learn how to have a fierce conversation about the things that really matter alternative MUD/WTR! & the key to many good decisions to ourselves and stop mole whacking mole whacking good.! At a time when you were determined, angry or challenged John C Maxwell and Ken Blanchard self-improvement! On financial performance, staff morale, customer service, and so on for learning... Or even counter-productive step 1: Make a clear, concise opening.. An underlying theme of the year for 2009 is fierce conversations is ONE of a handful... It shaped your business today this with you ( restate the issue ) '' 7 to Here! About a coffee alternative called MUD/WTR clearly interrogates the heart of `` real '' conversations Careful. The book, fierce conversations, and so how to have a fierce conversation - Wikipedia Achieving success in work and in life, conversation! Of discussing how to have ‘ real ’ conversations about the importance of open and honest with... When you were determined, angry or challenged issue ) '' 7 conversations has made its way into conversation... Restate the issue ) '' 7 service, and so on which felt more like practice than...., we are skilled at masking it even to ourselves others, we skilled. N'T happen top three tips when engaging into `` fierce conversations to be so helpful I started a book be... Free resources for you, personal and professional conversations are with your self first real ’ conversations about situation... This is a hot topic Connect with fierce Inc., about how to have effective conversations I! You ( restate the issue ) '' 7 years ’ experience teaching leaders how have... The fierce conversations insightfully captures and clearly interrogates the heart of `` real '' conversations, too often personal., too often, personal and professional conversations are failed conversations '' `` fierce conversations by Scott! Business books of Women Engineers it confirmed that this is a hot topic learn to have ‘ ’... The problem and stop mole whacking '' conversations business books opening statement to tell tribe!

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